Harris+Hoole adds buy ahead function to app

09 June, 2014

Customers of Harris+Hoole, the Tesco-backed coffee shop chain, are now able to pre-order their drinks via the company’s app.

The app's new capability is only available to users who load their prepaid account before entering a location. The app then communicates with the cash register to confirm the order.

Harris+Hoole said all of its 36 outlets would be able to accept payments via the app by 1 July.

Payment

Danielle Anderson, director of digital experience for Harris+Hoole, said: "The mobile payment removes the cold formality of an anonymous transaction and better reflects the kind of friendly exchange you'd expect from your local coffee shop.

"For the first time anywhere in the UK, a customer can walk into any H+H shop, order their usual from a barista who knows their name and how they like their coffee, and pay, all from just one tap on their mobile."





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