Keyword » customer

Waitrose uses customer reviews for marketing drive

Supermarket giant Waitrose has launched a new marketing campaign using customer reviews to highlight the quality of its in-store products.

Lidl investigates Muffin choking incident

A one-year-old girl almost died after choking on a piece of plastic inside a mini-muffin bought from the Lidl store in Darlington, according to reports in the Daily Mail.

Brakes reveals new pricing strategy

Foodservice wholesaler Brakes has revealed a new and more transparent pricing strategy, which will go live in November following extensive pilots.

West Cornwall Pasty Co sales up 20%

Pasty operator West Cornwall Pasty Co (WCPC) has reported like-for-like (LFL) sales are up 20% for the year ending 31 March.

Sainsbury’s underlying profits down 14%

Sainsbury's has announced a fall of 14% in underlying yearly profits in its trading update, but saw a turnaround in pre-tax profits, which were up by £620m.

Morrisons details strategy for growth

Morrisons has listed six key priorities, as part of its ongoing strategy to improve profitability.

New commercial director for Macphie

Independent food ingredients manufacturer Macphie has appointed Richard Cox to its executive board.

New appointment for Bath Bakery

Bath Bakery has made a new appointment to its senior management team.

Wenzel’s to give away £2,016

Wenzel’s The Bakers will be giving away £2,016 to one lucky customer at its London Designer Outlet bakery.

Northern Irish bakery secures first British foodservice deal

Yummie Bakes, the Co Antrim-based frozen goods bakery, has secured its first Great British contract with foodservice-provider Sodexo.

Pasty Presto has been rebranded as The Cornish Bakery
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Pasty Presto undergoes rebrand

Pasty Presto, the Cornish pasty retail chain, has been rebranded as The Cornish Bakery following a successful trial in three stores.

Kerry Group launches innovation centre

Kerry Group, the global ingredients company, has opened a new €1bn technology and innovation centre in Dublin.

Thorntons suffers sales decline, despite better Easter

Sales at chocolate company Thorntons have dropped in both its retail and FMCG divisions, as the firm has lost orders from a commercial customer.

Deli Santé will look to expand this year
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Waitrose pastry supplier seeks to extend business

Waitrose pastry products supplier, Deli Santé is looking for a national distributor to extend its customer base.

Proper Cornish
Proper Cornish launches a student campaign
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Pasty firm uses student campaign to boost customers

Proper Cornish, a handmade Cornish Pasty company, has boosted its customer base by launching a student campaign called The Pasty Society. 

BIA 12 Days of Christmas: JG Ross see’s future in gluten-free products for 2015

Customer service winner at this year’s BIAs, JG Ross, expects competition to stiffen in 2015, but has exciting predictions for its gluten-free products.

Lola's vegan cupcakes:
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Lola’s goes vegan in response to customer demand

Lola’s Kitchen, a London based cupcake company, has introduced a new vegan cupcake following customer feedback.

Bako NW celebrates 50th year anniversary in the baking industry

Bakery wholesaler Bako North Western hosted a family fun day last weekend, in celebration of its 50th year in the industry.

New chief executive for Tesco

Tesco has announced that Dave Lewis of Unilever will replace Philip Clarke as chief executive on 1 October 2014.

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