Taking control

Andrew Jones has not been a bakery man all his life. In fact, until seven years ago, the MD of Swansea-based Mono Equipment, which scooped the prize for Bakery Supplier of the Year at the 2010 Bakery Industry Awards, worked in the automotive industry.

Tribunal watch

Dismissal - redundancy scoring

Grievances and workplace companions

QOne of our employees has raised a grievance. Do they have the right to be accompanied during a meeting where it will be discussed?


A problem with short-term sickness absence has been identified in your workplace But the culprit is expecting and claims all her time off has been "pregnancy-related". Must you accept this explanation at face value?


The recent riots have highlighted a need for business owners to ensure they have no gap between insurance covers. We have been inundated with calls from business owners in the riot-hit areas, who have let their cover lapse and are now wanting cover. This presents a problem as we are unable to backdate cover.

The last chance debtor

Increasing your chances

Tech advice

Richard Stevenson, technical manager at the NAMB answers member's queries on food and trading law and other business issues

From NAMB chief executive Gill Brooks-Lonican

As you can see (left and on page 15) we are now in full swing preparing for National Craft Bakers' Week. We have engaged an extremely competent marketing company to help you gain extra sales and encourage new customers into your shop.

NCBW offers consumers 'A Big Taste'

As a key part of the National Craft Bakers' Week 2011 celebrations, from 19-24 September, organisers are urging all bakers to join in 'A Big Taste' a national 'taste experience' event, taking place on Wednesday 21 September .

Park Life

Seventy-three years ago, Park Cakes was a small bakery selling to corner shops. Now it is a major manufacturer of premium cakes and desserts, on track this year to turn over £115m.

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