UCC Coffee launches new coffee service programme

A new training scheme has been developed that could help bakeries wanting to diversify into coffee.

Supplier UCC Coffee UK & Ireland has launched ‘Coffee Works: Measure. Train. Excel’, which it describes as “a unique, fresh approach to coffee training to help customers consistently deliver exceptional coffee, regardless of scale”.

Through its Coffee Excellence Check, the programme claims to be able to measure performance accurately across individual sites and entire estates, identifying areas for improvement.

The outcome of the check is designed to offer a tailored approach to “practical, hands-on training” – delivered through interactive courses, supporting materials such as handbooks and videos, and site visits to ensure standards are consistently high and continuously improved.

Gareth Davies, head of coffee excellence at UCC Coffee UK & Ireland, said: “In an increasingly competitive market, consistency is more important than ever. To achieve it, you need three things – good coffee, good machines and good baristas.

“Controlling and maintaining your coffee and machines is simple. Ensuring uniform quality across all your baristas is the challenge. That’s why we’ve developed Coffee Works – a tailored, practical and hands-on approach to training that can be delivered at scale, ensuring exceptional coffee, every time.”

Coffee Works training includes three interactive courses – Becoming a Barista, Journey Through Coffee, and Manager Critique – as well as SCA-accredited diploma courses.

Coffee Works can be delivered on-site or at UCC’s Coffee sites in Milton Keynes or Huddersfield. 

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