Job history: Young joined BB’s in 2005, during which time the number of cafés has grown from 90 to 179. Prior to that, she spent 12 years working in foodservice and retail marketing and international brand development, 10 as marketing manager (Europe and the Middle East) for Burger King, and, latterly, two as marketing director for Greggs.

Top tip to new suppliers: "Samples? We get plenty and, frankly, we just don’t need them."

Favourite product: Sticky Toffee Muffin, washed down with a skinniccino.

Outside interests: A foodie at heart, Young spends her free time looking around local food fairs in the Chilterns and regularly eating out at restaurants.