"Most of the [barista] training in this country seems to start Before Christ - we always seem to jump into the sun-dried tomatoes of the subject and miss the journey. Learn to make three drinks and clean the machine. When you can do that, then you can learn how the bloody thing was picked and roasted and packaged and all the other bits of it"
- the Jack Dee of the coffee world, Marco Arrigo, sales director at Euro Food Brands/Illy, injects proceedings at the Allegra Strategies Coffee Leaders Summit with his brand of dour amusement by lambasting over-the-top barista trainers who will teach you the Latin names of plants, but not how to make a coffee
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