Coffee Republic is to introduce contactless card payment systems in its stores.
The decision comes after a four-month trial in five of the coffee chain’s London outlets proved successful. In its Canary Wharf store, one in five transactions were contactless by the end of the trial. Coffee Republic is to introduce contactless card payment systems in its stores.
The decision comes after a four-month trial in five of the coffee chain’s London outlets proved successful. In its Canary Wharf store, one in five transactions were contactless by the end of the trial.
The system, Barclaycard Business OneTouch, enables the purchase of items of £10 or under without the need to enter a PIN number.
Customers can just wave their contactless card in front of the Barclaycard Business OneTouch terminal. OneTouch technology will be used in all 16 company owned outlets in the UK, and Coffee Republic’s franchise conglomerate are in discussions with Barclaycard Business about the possibility of OneTouch being implemented across all outlets in the coming year.
“We were the very first coffee bar to sign up to contactless last year and since running the trial, OneTouch has helped us to remain ahead of the game amongst our competitors and serve customers as quickly as possible at the till,” said Martin Townshend, operations director, Coffee Republic.
Keisha Meade, epos systems manager, Coffee Republic, said: “Customers recognise the technology, understand how to use it and are aware of its advantages such as speed and simplicity. Most of our bars only have one terminal so technology like this can really improve throughput, which is good for business and good for customers."
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