Cereals supplier Silvery Tweed has reported sustained volume increases and tipped its business for further growth in the short and long term.
The Berwick-upon-Tweed company, which processes raw grains at its 90,000 sq ft factory and celebrates its 175th anniversary next year, has said sustained year-on-year growth in volume and profitability has been evident across all product lines.
At the business’s first annual company conference, Silvery Tweed staff heard that records showed a general upward volume trend over the whole business between 2011 and 2016, amounting to a volume increase of 37% a year.
Management also reported increases in customer satisfaction, which it said was down to the business delivering on its core principles of flexibility, innovation, and adding value.
“By necessity, the food industry is uncompromising: supply partners and consumers are counting on us to reliably provide premium-quality products at competitive prices, but the food industry is so well-regulated these days that that’s the very least we could be expected to deliver,” said Silvery Tweed managing director Bob Gladstone.
“What sets us apart is our attitude to quality, service, communication and innovation - Silvery Tweed is known to be a trustworthy name in those regards, with an excellent industry reputation built on our commitment to exceeding our customers’ expectations every time.”
He added that the business would not “rest on our laurels”, and that innovation, research and new product development would remain some of its strongest focuses, while it would continue to invest in people and resources.