Deliveroo and Cafe Nero partnersip

Source: Caffè Nero

Caffè Nero is set to ramp up its delivery business after partnering with Deliveroo.

Delivery has become a focus for the coffee chain, which already works with Uber Eats and Just Eat. It reported that its delivery sales grew 10% from June to September this year.

“We’ve seen consistent and continued growth in our delivery service since it launched,” said Caffè Nero UK CEO Will Stratton-Morris.

He described the partnership as another significant step in Caffè Nero’s New Channels Strategy that launched during the pandemic to generate revenue outside its stores. This prompted the development of delivery partnerships and the launch of so-called ‘coffee at home’ products sold through retailers including Sainsbury’s and Waitrose.

Caffè Nero stated that the partnership meant the Deliveroo platform would offer the Caffè Nero menu from more than 400 stores across the UK delivered to customers in under 30 minutes.

Alongside hot and iced drinks, customers will be able to order from a full food line-up including the recently launched festive menu featuring a Turkey Feast Focaccia and a Vegan Festive Feast panini.

Deliveroo chief business officer Carlo Mocci said his business was thrilled to have a “high-street favourite coffee house” join Deliveroo.

At the beginning of this year, Caffè Nero announced it had completed a refinancing of its debt after entering into a new agreement with Carlyle, HSBC and Santander, with EG Group no longer a holder of any The Caffè Nero Group debt.

It was revealed that the six-year loan of around £330m has additional facilities of £85m available for growth opportunities, while majority ownership of the group remains with founder and group CEO Gerry Ford, alongside his family and friends.

According to the company the new loan arrangement reduced its debt exposure by around 15%.