While prevention is by far the best approach to bakery hygiene, occasionally things go wrong.

  • Publication date: 10 December 2019
  • Editorial submissions deadline: 15 November 2019
  • Editorial contact: Amy North – amy.north@wrbm.com


WHEN THINGS GO WRONG…

While prevention is by far the best approach to bakery hygiene, occasionally things go wrong.

This feature will look at ways a business can identify hygiene and cleaning issues and put them right as swiftly as possible.

And, if the worst happens and a hygiene breach is identified by the local authority, what is the best course of action a business can take?

BOX-OUT: DAMAGE CONTROL

A breach of food hygiene rules – and consequent negative publicity – can be extremely damaging to a bakery.

How should a business react to this? Can they deal with negative publicity themselves or should they employ a specialist in public relations?