Around 15,000 employees at Costa Coffee are set to receive a 5% pay rise as of 1 April 2025.
Wages for team members at the coffee shop’s 1,500 company-owned shops nationwide will see their pay increase as part of an £8m investment by the business. This means that the starting pay rate for baristas will rise from £12 per hour to £12.60.
The National Living Wage, which also increases on 1 April 2025 as set out in the Autumn Budget, will then be £12.21 as it is set to rise by 6.7% (or 77p an hour) from its current rate of £11.44. Rates for those younger than 21 or apprentices will increase by 16.3-18%, depending on the bracket, with the rate for 18-20-year-olds rising by £1.40 per hour to £10.
Notably, Costa Coffee does not operate age-bandings, so all 15,000 hourly-paid UK-based team members in company-owned stores will receive a pay uplift. Targeted bonuses are also offered to high performing store teams, it added.
Barista maestros, who are team leaders and coffee trainers, will see their hourly pay increase by an average of almost 5% to at least £12.93, from £12.33. Those who complete role-specific training will then see their hourly rate boosted by a further 50p to £13.43.
Team members in central London will receive an extra £1 per hour than the national rate, bringing their starting rate to £13.60 per hour for baristas, £13.93 per hour for new barista maestros, or £14.43 once role-specific training has been completed.
The move, the firm said, is part of its efforts to ‘ensure team members continue to receive a sustainable pay rate that factors in the cost of living’.
“At Costa Coffee, our expert Baristas and dedicated store teams are the driving force behind everything we do,” said Costa Coffee’s UK&I managing director Nick Orrin.
“This latest pay increase reflects our ongoing commitment to investing in and supporting our people. We are proud to recognise the passion, talent, and hard work they bring to their roles every day, ensuring exceptional experiences for our customers.”
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